Support
HOW WE HELP
Real support, on every plan.
No paid support tiers, no bots that loop you forever. Email and in-app chat are included on every plan — including the free trial.
Channels
- Email: [email protected]
- In-app chat: from the help menu inside your dashboard.
- Security reports: /security (or [email protected]).
- Migration help: /migrate — we'll move your data from your old tool for free.
Response targets
- We aim to reply to every message within one business day, and usually much faster.
- Paid plans get priority in the queue.
- If something is broken and affecting your bookings, say "urgent" in the subject and we treat it as a priority. Live platform status is always at /status.
What we don't do
- We don't hide support behind a higher tier.
- We don't lock your data — free export is always one click away.
- We don't make you call a sales line to get help.