Build out color, highlights, balayage, cuts, and blow-dries with the actual durations they run. Bookings are spaced by those durations, so a long color isn't stacked on top of a cut and the day on the calendar matches the day on the floor.
When a Saturday color cancels, the waitlist cascade automatically offers the open slot to the next matching client. If they don't answer in time, it passes to the next person. No group texts, no scrambling to fill the chair the night before.
Every client keeps their full booking history, and digital forms, waivers, and consent are attached to the appointment. When a regular rebooks six weeks later, the stylist can see what they came in for last time instead of digging through paper.
Multi-staff scheduling with a calendar per stylist, plus roles and permissions. The front desk sees the whole floor; each stylist sees their own column and their own clients. Assign each service to the people who actually offer it.
Automatic email and text reminders go out before every appointment, so a two-hour color booking doesn't quietly vanish on a Friday. Pair them with a deposit or no-show fee disclosed through Stripe for the chair time you can't afford to lose.
The customer portal lets regulars rebook their usual service and see their visit history without calling. For drop-ins, the walk-in queue keeps the order straight on a busy Saturday so nobody's hovering by the desk asking who's next.
Set the time each service actually takes — e.g. per-stylist calendars, waitlist refill, plus cleanup buffers and which staff perform them.
A calendar per staff member, opening hours (lunch breaks + split shifts supported), and how far ahead clients can book.
Collect a deposit through your own Stripe account to hold the slot, and disclose your cancellation window up front.
Put it on Google, Instagram, a QR poster, or your own site — bookings, reminders, and waitlist fills run themselves.
An optional deposit is charged to the client's card through your Stripe account to confirm the booking.
Set how many hours before the appointment a client can cancel themselves; after that they contact you.
When someone cancels, the next matching client on your waitlist is offered the slot automatically.
Automatic email + SMS reminders go out before every appointment.
Switching from Square, Acuity, Mindbody, Booksy, Vagaro, or Fresha? Import your clients, services, and appointment history for free, so the book you've built up comes with you. It's month-to-month with no contract and no marketplace commission, and your data is always yours to export back out as CSV or JSON whenever you want.
Not hard. We offer free import from Square, Acuity, Mindbody, Booksy, Vagaro, and Fresha, which brings your clients, services, and appointment history along. Keep your old tool running during the 3-month free trial (no credit card) and only flip the switch once everything looks right. If you ever leave, free CSV and JSON export means you take everything with you.
A flat monthly subscription, published in full on our pricing page, plus standard Stripe processing on any deposits or no-show fees you choose to collect. We never take a commission on a client who's already yours, and there's no marketplace fee. If a charge isn't on the pricing page, it doesn't exist.
No. Dropinly is month-to-month with no annual contract and no exclusivity, so you can run other tools alongside it if you want. Your booking page lives on your own salon domain, your clients are yours, and your data exports out as CSV or JSON whenever you ask. Support is email and chat whenever you need it.