The deal, plainly.

Dropinly is booking and business software for service businesses. You (the “Business”) use it to take bookings, accept payments through your own payment processor, message clients, and run your shop. We provide the software; you run your business and own your client relationships.

You’re responsible for your account, your staff’s access, and the accuracy of what you publish (services, prices, policies). Don’t use Dropinly to break the law, send spam, infringe others’ rights, or harm the platform. We may suspend accounts that do.

Paid plans are billed in advance on a recurring period (monthly or yearly) that you choose. New accounts get a 3-month free trial (no card required); after it ends, continued use requires a paid plan. Payment-processing fees you incur are set by your own payment processor (e.g. Stripe), not by us — Dropinly takes no commission on your clients’ payments.

Month-to-month. Monthly plans are not long-term contracts. You can cancel anytime, effective at the end of your current paid period. We don’t lock you in, and you can export your data on the way out.

Dropinly is actively developed. We may change our plans, prices, features, and these terms at our discretion. We back that with the same written commitments on our public pledges page (/we-never). For a price increase on your existing plan:

• We’ll give you at least 90 days’ advance notice by email or in-app.
• You get a price-lock guarantee: you may stay on your current rate for 12 more months from the notice.
• Any change takes effect at the start of a future billing period — never retroactively for a period you’ve already paid for.
• If you don’t accept a change, you may cancel before it takes effect (month-to-month, no penalty); continuing after it takes effect means you accept it.

Other materially-adverse changes (e.g. removing a feature you rely on) get reasonable advance notice (at least 30 days). Minor changes (clarifications, new optional features, legal/compliance updates) may take effect when posted. We keep the “last updated” date current. We may run promotions or trial offers and change or end them at any time, but a promotion or trial already applied to your account is honored for its stated duration.

Your business data and client list are yours. We process them to provide the service (see our Privacy Policy and Subprocessors). You can export your data in CSV/JSON at any time, and you can request deletion (see Account Deletion). We don’t sell your client list or list you in a marketplace.

Customer payments and deposits are processed through your own connected payment account on your processor’s payout schedule. Dropinly never holds your funds. Refunds, chargebacks, disputes, and tax handling are between you, your client, and your processor.

We work hard on reliability but don’t guarantee uninterrupted service. Dropinly is provided “as is,” without warranties to the maximum extent allowed by law. We’re not liable for indirect or consequential losses; our total liability is limited to the fees you paid us in the 3 months before the claim.

You can stop using Dropinly anytime. We may suspend or end accounts that violate these terms, fail payment, or create legal/security risk — with notice where practical. On termination you keep the right to export your data for a reasonable window.

Questions about these terms? Email [email protected]. These terms are governed by the laws of the provider’s home jurisdiction; nothing here removes consumer rights you have under your local law.