Send digital intake and consent forms, waivers, and pre-treatment instructions with the booking confirmation. Clients complete medical history and upload before photos or referral docs ahead of time, so a Botox or laser appointment starts with the paperwork already done.
Require a deposit to hold an injectable or laser session, and disclose your no-show fee up front, all through Stripe. A booked filler appointment is a committed one, so a missed slot does not just vanish from the day.
When a laser facial or Botox appointment cancels, the freed slot is offered automatically to the next matching client on the waitlist. If they do not respond in time, it passes to the next person, with no front-desk texting. Expensive provider hours stay full.
Give your NP, RN injector, and estheticians their own calendars and schedule multi-staff days without collisions. Roles and permissions control who sees client records, treatment forms, and payment settings, so front-desk and clinical staff each see only what they should.
Automatic email and SMS reminders go out before every consult and treatment. Fewer forgotten appointments means fewer empty injector chairs and less revenue walking out the door.
Clients log in to see their visit history, complete forms, and rebook their next Botox touch-up or the next session in a treatment series. A branded booking page on your custom domain keeps every step under your clinic's name, not a third party's.
Switching from another clinic system? Import your clients and appointments free from Square, Acuity, Mindbody, Booksy, Vagaro, or Fresha, so you are not re-keying records. It is month-to-month with no contract and no marketplace commission, and if you ever leave, your full data exports free as CSV and JSON. You own your client list, not us.
Dropinly is HIPAA-ready and our compliance pack is in progress. We support medspa workflows like consent forms, intake, and role-based access to client records. We will not overstate where we are. If formal documentation is a hard requirement for you today, ask us by email or chat and we will tell you exactly what is and is not ready.
It is month-to-month with no contract and no marketplace commission, so you never pay a cut of a booking. Payments run through Stripe with fast payouts, same-day where Stripe supports it. Start with a 45-day free trial, no credit card required.
Import your clients and appointments free from Square, Acuity, Mindbody, Booksy, Vagaro, or Fresha, so you are not re-keying records. If you decide to leave later, your data exports free as CSV and JSON. Support is email and chat, and we will help you through the move.
