FOR MEDSPAS & AESTHETIC CLINICS

Booking and intake for your medspa, on your own domain.

Take consults, collect consent and deposits, and keep your injector and esthetician calendars straight. Your booking page lives on your own domain, never on a marketplace next to the clinic down the street.

Intake, consent, and photo upload before they arrive

Send digital intake and consent forms, waivers, and pre-treatment instructions with the booking confirmation. Clients complete medical history and upload before photos or referral docs ahead of time, so a Botox or laser appointment starts with the paperwork already done.

Deposits and disclosed no-show fees on consult and treatment slots

Require a deposit to hold an injectable or laser session, and disclose your no-show fee up front, all through Stripe. A booked filler appointment is a committed one, so a missed slot does not just vanish from the day.

Automatic waitlist that refills cancelled treatment slots

When a laser facial or Botox appointment cancels, the freed slot is offered automatically to the next matching client on the waitlist. If they do not respond in time, it passes to the next person, with no front-desk texting. Expensive provider hours stay full.

Staff calendars, roles, and permissions for the whole clinic

Give your NP, RN injector, and estheticians their own calendars and schedule multi-staff days without collisions. Roles and permissions control who sees client records, treatment forms, and payment settings, so front-desk and clinical staff each see only what they should.

Email and SMS reminders before high-value appointments

Automatic email and SMS reminders go out before every consult and treatment. Fewer forgotten appointments means fewer empty injector chairs and less revenue walking out the door.

Customer portal so clients rebook themselves

Clients log in to see their visit history, complete forms, and rebook their next Botox touch-up or the next session in a treatment series. A branded booking page on your custom domain keeps every step under your clinic's name, not a third party's.

Your starting setup

Live in an afternoon.

1
Add your services with real durations

Set the time each service actually takes — e.g. treatment notes, deposits, plus cleanup buffers and which staff perform them.

2
Set your team, hours, and booking rules

A calendar per staff member, opening hours (lunch breaks + split shifts supported), and how far ahead clients can book.

3
Turn on deposits + your cancellation policy

Collect a deposit through your own Stripe account to hold the slot, and disclose your cancellation window up front.

4
Share your booking link + QR

Put it on Google, Instagram, a QR poster, or your own site — bookings, reminders, and waitlist fills run themselves.

Booking & deposits

How a booking works here.

Deposits hold the slot

An optional deposit is charged to the client's card through your Stripe account to confirm the booking.

Your cancellation window

Set how many hours before the appointment a client can cancel themselves; after that they contact you.

Waitlist auto-fills

When someone cancels, the next matching client on your waitlist is offered the slot automatically.

Reminders cut no-shows

Automatic email + SMS reminders go out before every appointment.

Switching from another clinic system? Import your clients and appointments free from Square, Acuity, Mindbody, Booksy, Vagaro, or Fresha, so you are not re-keying records. It is month-to-month with no contract and no marketplace commission, and if you ever leave, your full data exports free as CSV and JSON. You own your client list, not us.

FAQ

Questions medspa & clinics owners ask.

Is Dropinly HIPAA compliant?

We support medspa workflows like consent forms, intake, and role-based access to client records, and we're building toward formal HIPAA readiness — but we won't claim a compliance status we haven't completed. If formal documentation is a hard requirement for you today, ask us by email or chat and we'll tell you exactly what is and isn't ready.

What does it cost, and are there commissions or contracts?

It is month-to-month with no contract and no marketplace commission, so you never pay a cut of a booking. Payments run through Stripe with fast payouts, same-day where Stripe supports it. Start with a 3-month free trial, no credit card required.

How hard is it to move off my current clinic software?

Import your clients and appointments free from Square, Acuity, Mindbody, Booksy, Vagaro, or Fresha, so you are not re-keying records. If you decide to leave later, your data exports free as CSV and JSON. Support is email and chat, and we will help you through the move.

Medspa Booking Software · Dropinly