A classic full set and a two-week fill are different appointments. Set the actual time for each service so full sets and fills book into the right slots — fills don't run into the next full-set client and your day stays on schedule.
Every client's lash type, curl, length, adhesive used, and any sensitivities are attached to their record. When they come back for a fill, you have their full history without relying on memory or digging through paper cards.
Send a lash consent form and eye sensitivity questionnaire with the booking confirmation so clients sign before they arrive. Consent is stored on the booking record, not a paper stack.
A full set is a two-hour block. Collect a deposit through Stripe at booking so a last-minute no-show doesn't cost you that time. Disclose the cancellation policy upfront so clients understand it before they book.
The client portal lets regulars book their next fill, pick their regular lash artist, and see their visit history online. No calls, no back-and-forth DMs — the appointment is confirmed the moment they book.
When a full-set cancellation opens a coveted slot, the waitlist cascade offers it to the next client on the list automatically. Premium time that frees up gets filled without manual outreach.
Set the time each service actually takes — e.g. fill appointment logic, consent forms, plus cleanup buffers and which staff perform them.
A calendar per staff member, opening hours (lunch breaks + split shifts supported), and how far ahead clients can book.
Collect a deposit through your own Stripe account to hold the slot, and disclose your cancellation window up front.
Put it on Google, Instagram, a QR poster, or your own site — bookings, reminders, and waitlist fills run themselves.
An optional deposit is charged to the client's card through your Stripe account to confirm the booking.
Set how many hours before the appointment a client can cancel themselves; after that they contact you.
When someone cancels, the next matching client on your waitlist is offered the slot automatically.
Automatic email + SMS reminders go out before every appointment.
Yes. Client notes, lash history, and any sensitivities are stored on the client record and attached to each booking. When a regular comes back for a fill, you have their full service history at a glance.
Each service has its own duration. A full set might be 120 minutes and a two-week fill 60 minutes. Bookings are spaced by the actual service duration so the calendar reflects the real day on the floor.
Yes. Each lash artist gets their own calendar, hours, and services. Clients can request a specific artist or book the next available. Multi-staff scheduling scales from a solo artist to a full studio without a plan change.