Waitlist

Appointment waitlist software that refills cancellations for you.

Clients join your waitlist with the times that work for them. When a matching slot opens, it's offered to the next person automatically — and locked when they accept.

· Auto-offers freed slots· Matches client preferences· First to accept wins· Less front-desk work

A last-minute cancellation is revenue you can still save

Most cancellations leave just enough time to refill the slot — if you can reach the right client fast. Doing that by hand, mid-shift, rarely happens. The waitlist does it automatically.

How it works

Three steps.

1
Clients join with preferences

They pick the days and times that work and the service they want.

2
A slot opens → it's offered

When a cancellation frees a matching slot, the next client is offered it and the slot is held for them.

3
First to accept locks it

Accepting confirms the booking; if they pass or time out, it rolls to the next match.

Why it matters

What you get.

Openings refill themselves

Cancellations get offered to the right client automatically, so the chair doesn't sit empty.

No front-desk scramble

No texting down a list mid-shift — the cascade handles the offer and the lock.

Fair + fast

The slot is held for the offered client and rolls on if they don't take it.

FAQ

Common questions.

How does the slot get offered?

When a matching slot frees up, the next client on the waitlist is offered it and the slot is held for them; if they don't accept, it rolls to the next match.

Can two people grab the same slot?

No — the offered slot is locked to one client at a time, so it can't be double-booked.

Start free, keep your clients.