Both let clients book online. The real difference is the business model: Fresha is built around a consumer marketplace with a one-time fee on new clients it sends you, while Dropinly keeps booking on your own domain with no marketplace and no commission on your clients. Here's an honest, side-by-side look so you can decide.
On Dropinly, clients book at your own web address. You aren't ranked against the shop two doors down, and a competitor can't appear next to your name. Fresha's model puts you inside a discovery marketplace — great for getting found, but it means you're listed alongside everyone else.
Dropinly never takes a cut of a booking. Fresha's marketplace can charge a one-time fee on brand-new clients it sends you — reasonable if you value that discovery, but a cost worth knowing before you rely on it. Check the current rate and minimum on Fresha's pricing page.
Dropinly is a flat month-to-month subscription with no marketplace fee, plus email and chat support. With Fresha, your total cost depends on how many new marketplace clients you get plus metered messaging, marketing and payment-processing add-ons — so model your real volume against their pricing page.
Dropinly gives you free CSV and JSON export of your own data, and free import from the major platforms including Fresha — so trying it or leaving it is low-risk. Confirm Fresha's current self-serve export options if portability matters to you.
Pick Fresha if you actively WANT a consumer marketplace to discover and send you new clients, and you're comfortable paying a one-time new-client fee plus metered add-ons in exchange for that exposure. Dropinly is the better fit if you already have a client base, want bookings on your own domain, and prefer flat pricing with no commission on your clients.
Per Fresha's help center, the one-time marketplace new-client fee applies to brand-new clients who discover you through the Fresha marketplace, not to your returning clients. Their docs note it can apply even when a marketplace-discovered client later books through your own site or social channels. The current rate and minimum are published on Fresha's pricing page. Dropinly charges no commission on any booking — new or existing.
No. Dropinly has no marketplace and no ranking. Your clients book on your own domain, so you're never listed next to nearby competitors. Fresha includes a global consumer marketplace as a core part of its product, which helps with discovery but also means you appear alongside other businesses.
Yes. Dropinly offers free import from Fresha and other platforms, and free export of your own data as CSV and JSON. Fresha supports importing client and inventory data when you migrate in; check Fresha's current documentation for its self-serve export options.
