Check the growth model.
If Fresha gives you marketplace discovery, price that reach honestly. If your demand already comes from your own brand, prioritize ownership.
All comparisons
Marketplace + add-ons
Dropinly vs Fresha.
Both let clients book online. The real difference is the business model: Fresha is built around a consumer marketplace with a one-time fee on new clients it sends you, while Dropinly keeps booking on your own domain with no marketplace and no commission on your clients. Here's an honest, side-by-side look so you can decide.
Model the real bill.
Plan fees, staff seats, payment fees, messaging, marketplace fees, exports, deposits, and add-ons belong in one monthly model.
Verify the exit path.
Before switching, confirm import scope, export format, parallel running, cancellation rules, and who owns the client relationship.
Operational comparison
Compare the details that affect your shop.
Sourced from public competitor pages and help docs. Pricing and terms change, so verify the source links before buying.
Marketplace / consumer listing
Dropinly
No marketplace. Clients book on your own domain — you are never one listing ranked against nearby competitors.
Fresha
Built around a global consumer marketplace where your business is listed and discovered alongside others.
Fee on new clients
Dropinly
No commission on any booking. You keep your clients and the relationship is yours.
Fresha
A one-time marketplace new-client fee applies to brand-new clients who discover you via the Fresha marketplace (rate and minimum on their pricing page). Per their help center it can apply even when a marketplace-discovered client then books through your own site or social channels.
Fee on existing / returning clients
Dropinly
Never. Your existing book of business is free to manage.
Fresha
No new-client fee on returning clients per their docs; the one-time fee is for the first marketplace-sourced booking.
Contract / lock-in
Dropinly
Month-to-month, no contract, 3-month free trial.
Fresha
No long-term contract; monthly subscription plans with a free trial — check the current trial length and plan tiers on their pricing page.
Add-on messaging & marketing costs
Dropinly
Email and chat support and core booking notifications included; no per-message marketplace add-ons.
Fresha
Per their pricing page, SMS/WhatsApp and marketing email/text are metered add-ons beyond any included allowance.
Waitlist automation
Dropinly
Waitlist cascade automatically offers freed-up slots to waiting clients when a cancellation happens.
Fresha
Offers a waitlist feature; check current docs for whether it auto-fills cancellations in the way you need.
Deposits & no-show fees
Dropinly
Built-in deposits and no-show fees to protect your calendar.
Fresha
Supports deposits and no-show protection, tied to its integrated payments.
Data import & export
Dropinly
Free import from Square, Acuity, Mindbody, Booksy, Vagaro and Fresha; free export of your data as CSV and JSON.
Fresha
Supports importing client and inventory data when you migrate in; a clear free self-serve full data export is not highlighted on their public pricing page — confirm current export options before committing.
Why teams switch
The practical reasons to move.
Your domain, not a marketplace listing
On Dropinly, clients book at your own web address. You aren't ranked against the shop two doors down, and a competitor can't appear next to your name. Fresha's model puts you inside a discovery marketplace — great for getting found, but it means you're listed alongside everyone else.
No commission on the clients you bring
Dropinly never takes a cut of a booking. Fresha's marketplace can charge a one-time fee on brand-new clients it sends you — reasonable if you value that discovery, but a cost worth knowing before you rely on it. Check the current rate and minimum on Fresha's pricing page.
Predictable, transparent pricing
Dropinly is a flat month-to-month subscription with no marketplace fee, plus email and chat support. With Fresha, your total cost depends on how many new marketplace clients you get plus metered messaging, marketing and payment-processing add-ons — so model your real volume against their pricing page.
Your data stays portable
Dropinly gives you free CSV and JSON export of your own data, and free import from the major platforms including Fresha — so trying it or leaving it is low-risk. Confirm Fresha's current self-serve export options if portability matters to you.
When Fresha may be better
No fake scoreboard.
Pick Fresha if you actively WANT a consumer marketplace to discover and send you new clients, and you're comfortable paying a one-time new-client fee plus metered add-ons in exchange for that exposure. Dropinly is the better fit if you already have a client base, want bookings on your own domain, and prefer flat pricing with no commission on your clients.
FAQ
Common questions.
Does Fresha charge a fee on my own existing clients?
Per Fresha's help center, the one-time marketplace new-client fee applies to brand-new clients who discover you through the Fresha marketplace, not to your returning clients. Their docs note it can apply even when a marketplace-discovered client later books through your own site or social channels. The current rate and minimum are published on Fresha's pricing page. Dropinly charges no commission on any booking — new or existing.
Is Dropinly a marketplace like Fresha?
No. Dropinly has no marketplace and no ranking. Your clients book on your own domain, so you're never listed next to nearby competitors. Fresha includes a global consumer marketplace as a core part of its product, which helps with discovery but also means you appear alongside other businesses.
Can I move my data between the two?
Yes. Dropinly offers free import from Fresha and other platforms, and free export of your own data as CSV and JSON. Fresha supports importing client and inventory data when you migrate in; check Fresha's current documentation for its self-serve export options.
Sources
- Fresha pricing page (plans, marketplace fee, add-ons, payments)
- Fresha help center: Marketplace new client fees
- Fresha help center: Marketplace overview
- Fresha product / features overview
- Competitor details from their public pages, checked 2026-06-09. Pricing/terms change — verify before switching.